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How Do I Place An Order?
Getting started is easy. Simply submit a quote request, select your products, upload your artwork, and provide your quantity requirements. Our team will review your order and send a detailed quote and digital proof before production begins.
What Printing Methods Do You Offer?
We offer a range of decoration methods, including:
- Screen Printing
- DTF (Direct-to-Film) Printing
- Embroidery
- Vinyl & Heat Transfer Applications
- Custom Work wear Branding
Our team will recommend the best method based on your design, garment type, and order quantity.
Is There A Minimum Order Quantity?
Minimum quantities may vary depending on the printing method and garment type. Some services are suitable for small runs, while others are more cost-effective for bulk orders.
Contact us for a custom quote based on your project.
How Long Does Production Take?
Standard production typically takes 7–10 business days after artwork approval and payment confirmation.
Rush services may be available for urgent orders, subject to production capacity.
Can I Get My Order Faster?
Yes. If you have a specific deadline, let us know when requesting your quote. We offer expedited production whenever possible.
Additional rush fees may apply.
Do You Provide Artwork Assistance?
Absolutely. If your artwork isn't print-ready, our design team can help prepare, improve, or recreate your files for production.
Artwork charges may apply depending on the complexity of the design.
What File Types Do You Accept?
For the best print quality, we recommend:
- AI
- EPS
- SVG
- High-resolution PNG (300 DPI)
If you're unsure about your file, send it to us and we'll review it free of charge.
Will I Receive A Proof Before Printing?
Yes. Every order receives a digital proof showing artwork placement, sizing, and colors before production begins.
Production will only start after you approve the proof.
Can I Print My Own Garments?
In many cases, yes. Customer-supplied garments may be accepted depending on the fabric and decoration method.
Please note that we cannot guarantee replacement of customer-supplied items if damage occurs during the printing process.
What Types Of Apparel Can You Print On?
We can decorate a wide variety of products, including:
- T-Shirts
- Hoodies
- Sweatshirts
- Polo Shirts
- Workwear
- Hi-Vis Clothing
- Jackets
- Tote Bags
- Caps & Hats
If you're looking for a specific item, our team can help source it.
Do You Offer Embroidery Services?
Yes. We provide professional embroidery for workwear, uniforms, polos, jackets, caps, beanies, and more.
Embroidery offers a premium, durable finish that stands up to repeated washing and daily wear.
How Much Does Custom Printing Cost?
Pricing depends on several factors:
- Garment type
- Order quantity
- Number of print locations
- Decoration method
- Artwork complexity
Request a quote and we'll provide transparent pricing with no hidden fees.
Can I Mix Sizes Within My Order?
Yes. Most orders can include a mix of sizes ranging from youth to adult sizing.
Simply provide the size breakdown when placing your order.
Can I Mix Different Garment Colours?
Yes. Depending on the decoration method, you can often mix garment colours within the same order.
Our team will advise if any limitations apply.
Do You Offer Bulk Order Discounts?
Yes. Larger quantities generally qualify for reduced per-unit pricing.
The more you order, the lower the cost per item.
Do You Ship Nationwide?
Yes. We ship throughout the UK and can also arrange international shipping for selected orders.
Tracking information will be provided once your order has been dispatched.
How Can I Track My Order?
Once your order ships, you'll receive a tracking number via email so you can monitor delivery progress.
Can I Change Or Cancel My Order?
Changes or cancellations may be possible before production begins.
Once artwork has been approved and production has started, modifications may no longer be possible.
Contact us immediately if changes are required.
What If There Is A Problem With My Order?
Customer satisfaction is important to us. If you believe there is an issue with your order, please contact us within 5 business days of delivery.
We will review the issue and work with you to find a suitable resolution.
Do You Accept Returns?
Because all products are custom-made to your specifications, returns are generally not accepted unless there is a manufacturing or printing error.
Please review your proof carefully before approval.
What If My Order Arrives Damaged?
If your shipment arrives damaged, please contact us immediately and provide photos of the packaging and affected items.
Our team will investigate and assist with a replacement or claim where applicable.
What If Items Are Missing From My Order?
If you believe an item is missing, please notify us within 5 business days of receiving your shipment.
We'll verify the order and resolve any discrepancies as quickly as possible.
How Should I Wash My Printed Apparel?
For maximum durability:
- Wash inside out
- Use cold water
- Avoid bleach
- Tumble dry low or hang dry
- Do not iron directly over the print
Following these guidelines will help preserve your garment and print quality.
Do You Offer Custom Merchandise For Businesses, Events, And Brands?
Yes. We work with businesses, schools, sports teams, charities, clothing brands, events, and organizations of all sizes.
Whether you need 20 shirts or 2,000, we can help bring your project to life.
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