Terms of service

Overview

This website is operated by RZL Prints, a brand of Razel Group Ltd. Throughout the site, the terms “we”, “us” and “our” refer to RZL Prints / Razel Group Ltd. RZL Prints offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and Services to you.


1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependants to use this site.

You may not use our products or Services for any unlawful or unauthorised purpose, nor may you violate any applicable laws, including copyright or intellectual property laws.

Any breach of these Terms may result in immediate termination of your access to our Services.


2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that content you submit (excluding payment information) may be transferred unencrypted across various networks. Payment details are always encrypted during transmission.

You agree not to reproduce, copy, sell, resell, or exploit any portion of the Service without express written permission from us.


3. Accuracy of Information

We are not responsible if information on this site is inaccurate, incomplete, or out of date. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify the contents of this site at any time without obligation to update information.


4. Modifications to Services and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any part of the Service at any time without notice and shall not be liable for any such changes.


5. Products and Services

Certain products may be available exclusively online and may be produced to order. All purchases are subject to our Refund Policy.

We make every effort to display product images and colours accurately; however, we cannot guarantee display accuracy on all devices.

We reserve the right to limit or discontinue any product or Service at our discretion.


6. Billing and Account Information

We reserve the right to refuse or cancel any order. You agree to provide accurate and current purchase and account information and to promptly update your details when required.

For further details, please review our Refund Policy.


7. Optional Tools

We may provide access to third-party tools “as is” and “as available” without warranties. Use of these tools is entirely at your own risk.


8. Third-Party Links

Our Service may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.


9. User Comments and Feedback

By submitting comments, suggestions, or feedback, you grant us the right to use, edit, and distribute such content without restriction or compensation.

You agree that your submissions will not violate any third-party rights or contain unlawful or harmful material.


10. Personal Information

Your submission of personal information is governed by our Privacy Policy.


11. Errors and Omissions

We reserve the right to correct any errors or inaccuracies and to cancel orders if information is incorrect, at any time without prior notice.


12. Prohibited Uses

You are prohibited from using the site or its content for unlawful purposes, infringing intellectual property rights, transmitting malware, collecting personal data of others, or engaging in abusive, fraudulent, or harmful behaviour.


13. Disclaimer of Warranties; Limitation of Liability

Our Services and products are provided “as is” and “as available” without warranties of any kind.

To the fullest extent permitted by law, RZL Prints and Razel Group Ltd shall not be liable for any indirect, incidental, or consequential damages arising from use of the Service or products.


14. Indemnification

You agree to indemnify and hold harmless RZL Prints and Razel Group Ltd from any claim arising from your breach of these Terms or violation of any law.


15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.


16. Termination

These Terms remain effective unless terminated by you or us. We may terminate access to our Services at any time if you breach these Terms.


17. Entire Agreement

These Terms, along with referenced policies, constitute the entire agreement between you and us and supersede any prior agreements.


18. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.


19. Changes to Terms

We reserve the right to update or replace any part of these Terms at any time. Continued use of the website constitutes acceptance of any changes.


20. Contact Information

Questions about these Terms of Service should be sent to:

Razel Group Ltd
Company Number: 16950230
Email: sales@rzlprints.co.uk